Blomino — Support

Last updated: 6 August 2026

Blomino is a block puzzle game published by Owlish Limited, a company registered in England and Wales.

Contact us

Email [email protected] with anything at all — a bug, a crash, a question, or an idea for the game. A real person reads it. We aim to reply within a few days, and always within one month.

If you are reporting a problem, it helps a lot if you tell us your device model, your iOS or Android version, and what you were doing when it happened.

Common questions

My progress disappeared.

Blomino saves your game on your device only — we run no servers and no accounts, so nothing is stored anywhere else. Deleting the app, or moving to a new phone, starts you from an empty board. There is no way for us to restore a lost save.

How do I turn off the ads?

Blomino is free and funded by advertising, so ads cannot be removed. The first few games of each session are ad-free.

How do I change my ad privacy choices?

Open Settings inside the game and choose the ad privacy option. You can change or withdraw your consent there at any time.

The game will not load, or the screen is blank.

Close the app completely and open it again. If that does not help, restart the device. If it still happens, email us with your device model and iOS/Android version.

Does Blomino work offline?

Yes. The whole game runs without a network connection. Only the ads need one.

Is Blomino suitable for children?

The game itself contains no violence, no chat and no user-generated content. It does show advertising supplied by Google, which we do not choose or review.

Privacy and terms

Our terms of use and privacy policy are in one document: owlish.co.uk/blomino/privacy.